I’m having the same issue using Windows 7 Ultimate. I don’t know why but I’ve messaged crash logs to @Bitdancer in hopes he can fix it for me.
Edit: After looking through the posts in here, I noticed mentions of Test Mode.
Now, the thing is, I cannot boot outside of test mode due to Windows 7 not loading NVIDIA’s drivers if I don’t use it, a potential solution for Roblox to implement would be to whitelist any system using test mode with NVIDIA GPUs installed, as it is required to have GPU drivers to run Roblox correctly.
There is NO other option for me. I MUST use test mode otherwise I won’t have a GPU.
I don’t even know if it is test mode, as I crash with or without it enabled, but please, Roblox, look into this, as I am not upgrading to Windows 10 to play Roblox.
PC/Windows: Roblox will install on 64-bit versions of Windows 7, Windows 8.1, or Windows 10. For Windows 8.1 you will need to run Roblox in Desktop Mode, as Metro Mode (the tiled start-screen) is not currently supported. Note: The Roblox website supports the following browsers for PC/Windows: Chrome, Firefox, and Microsoft Edge.
A little unrelated, but I’ve been encountering this issue where my roblox player freezes up immediately on the loading screen and stays unresponsive for the entire time. I am now unable to join any game for approximately a day or so.
^ To see how it looks like for me every single time. Others have also been encountering this, some posted about it on r/robloxhelp.
I’ve sent out a support request and didn’t really get far yet.
As for what I’ve tried yet: restarting PC or reinstalling the roblox player didn’t work. Other players tried more methods, so I am not really going to bother with all of that, as it doesn’t help.
Anything you could do?
Thank you for the crash dump. In your case, the module \?\HarddiskVolume1\AeroGlass\UxThemeSignatureBypass\UxThemeSignatureBypass64.dll has an invalid signature, and consequently, Hyperion prevents it from being loaded and terminates the client process.
hello bitdancer. I’m back because roblox still crashing after 3 months after that update on june 14th and i definitely i tried every solution you could imagine and nowdays roblox just freeze and closes after some minutes even if i update roblox its still crashing, so im trying again if theres another thing that hyperion is detecting like a program, a DLL thing or maybe another multithreading issue, if my crashing problems do not be fixed i’ll be playing more on UWP version.
if you want my specs its here:
Model: dell inspiron 5458 (i use a laptop)
CPU: Intel Core i5-5200U CPU @ 2.20GHz
GPU: intel HD Graphics 5500
OS: Windows 10 Home Single Language X64 22H2 with all updates