Roblox Player isn't rendering anything

[cornprices (GnomeChompSki)]

After joining a game or directly opening the app nothing renders. This includes the game itself and all of the UI. Audio works and I have the custom cursor. To close the app, you have to click the close button twice.

I have tried reinstalling Roblox, restarting the pc, and updating the gpu drivers.

This is occurring as of 4/22/2023.

Issue is basically identical to these reports from last year:

Roblox Player doesn't render anything(audio still works)

Reproduction Steps This issue occurs when you have the beta desktop universal app enabled (this) https://devforum.roblox.com/t/psa-the-roblox-app-beta-for-windows-is-now-underway/ To enable: Place this in your browser URL roblox-player:+launchmode:play+robloxLocale:en_us+gameLocale:en_us+LaunchExp:InApp To disable: Place this in your browser URL roblox-player:+launchmode:play+robloxLocale:en_us+gameLocale:en_us+LaunchExp:InBrowser [Player] My system information: Windows 10 16 gb ram …

Roblox Client window displays nothing

Reproduction Steps Update to the latest version of Roblox Your client will now display a gray box instead of the game. Expected Behavior I can get into a Roblox game without any issue. Actual Behavior All that happens is a gray box appears. Nothing else happens. [image] Issue Area: Engine Issue Type: Display Impact: Critical Frequency: Constantly Date First Experienced: 2022-05-26 17:05:00 (-04:00) System info: 26gb RAM Intel core i5-10600KF (10th gen) 2TB SSD GTX 1660 Super

Specs
Windows 11
Intel Core i5-11400H
NVIDIA GeForce GTX 1650 Laptop GPU
8 GB Ram

A private message is associated with this bug report

[thirdtakeonit]

Thanks for the report! We’ll follow up when we have an update for you.

[fishrotR]

@cornprices Is this issue still happening?

[cornprices (GnomeChompSki)]

Yes it is still happening. Tried reinstalling again as well.

[koliemini (Chessboard)]

• Update: it seems to have gotten worse since the last update on 27/04/2023

[cornprices (GnomeChompSki)]

Seems to be resolved now (for me).

[koliemini (Chessboard)]

not for me, i’ve even tried installing the 32-bit client

a staff member has said (in here) that its because of badly written drivers, or hyperion thinking that your using a VM

i don’t know which of those it is.

[Bitdancer]

Hello koata,

Please note that the link to one of my posts relates to a different issue. This might not apply to the issues in this thread.

[MythicalSpacer (Mythical)]

This has not been happening to me precisely because I play on mobile and my jobs are only done once a day.

[Enhanzationized (Lyrica)]

This also occurs for me, but it was resolved 2 days ago.

Now it occurs again, shortly after another update.

[cornprices (GnomeChompSki)]

Happening again as of a couple days ago.

[Renewing_s]

This is happening to me as well.

I can’t play Roblox on my Windows computer now.

Yes, it IS 64-bit.

[Tompro70 (Tommy)]

Have you tried this solution? It worked for me although it still crashed or closed itself when I joined two or three games but then it worked again

[Resolved] ROBLOX instantly crashes on launch!

ALRIGHT GUYS! I FOUND SOLUTION! Basically you need to open disk on which you have downloaded roblox (for me its C), right mouse click on it, then click clear/clean disk (or whatever its called), choose everything on the list, and press ok, NOT SYSTEM FILES, BE CAREFUL IF YOU DONT REALLY KNOW OR UNDERSTAND HOW ITS DONE. and then when clearing the cache, bin, temp files and etc complete, you can open roblox!!!

[cornprices (GnomeChompSki)]

This is still happening as of 6/1/2023.

[Bitdancer]

Roblox inconsistently launches games on my account

Hello Manvirarts, We are actively working on the issue, but so far reproducing it in-house has been difficult, and the exact root cause has eluded us. Having said that, please try increasing the GDI handles as described here and let us know if anything changes.

[cornprices (GnomeChompSki)]

Unfortunately increasing GDI handles to 64000 (from 10000) and restarting made no difference. Still experiencing the issue.

[LolswagLol320 (Lsl320)]

Try using the microsoft store version of roblox
I have a similar issue when opening roblox from browser, but the microsoft store version works. Oddly enough roblox studio works fine, so there’s that.

Specs:
Windows 10
Intel i7-1255U
NVIDIA GeForce MX550
16 GB RAM
(note this is a laptop as well)

[mapleflavouredk9]

@LolswagLol320

Try using the microsoft store version of roblox
I have a similar issue when opening roblox from browser, but the microsoft store version works. Oddly enough roblox studio works fine, so there’s that.

I’ve had to use that app for quite a while now, and it nowhere reaches the quality of the Roblox Player.

Along with this isn’t a solution, it’s barely a band-aid

[yggvarr]

The issue emerged after migration to 64-bit version, we are still working on identifying the root cause. Is it still present , and if yes, do you use recent 64-bit versions of video drivers?

[cornprices (GnomeChompSki)]

The issue is resolved for me, again.