Recently I ran into a bug where team create completely lost connection to the server for both my friend and me. When we were both trying to reconnect, it kept failing to reconnect for some reason. Eventually after a few attempts it was able to successfully reconnect. It also appears none of our changes were lost meaning the server still saved the place when we both lost connection.
Ultimately, the two underlying issues here are that it lost connection for both of us and then it had trouble automatically reconnecting for a bit.
Thanks a lot for your report. You know, the connection to TeamCreate is a complicated process, involving Studio, Web Coordinator and TeamCreate GameServer. Based on your description, it seems more related to GameServer & Web side.
For instance, Game Server crashes or restarts somehow, and all your team members lose connection. Then Web may take some time to detect it by timeout, and the reconnect from Studio triggers Web to allocate another GameServer, which also take some time to start & grabbing your published game from Web, then Studio is ready to be working with it.
Since it is rather a complicated processing, we can consider adding more log info in Studio, to see if it help better figure out which step may cause problem:-)
And if possible, could you please share the log file & dump file when the problem occurs, which may help analyzing? Thanks a lot!
The following occurs when I press File > Publish to Roblox in Team Create:
It claims to have published successfully as usual, however, there is a message in between indicating there was an error. If I close and rejoin the Team Create, the changes are lost.
Please fix this upload error as well as the misleading success message. Thanks.
When I undo scaling to a part, the part’s position changes. And if I have constraints on, scaling a part constantly changes the part’s position. These bugs only happen in Team Create.
Team Create does not save any Camera objects after you leave, including any ThumbnailCameras added to models.
This is an inconvenience for me because I work with someone to publish various skins for the vehicles in our game, and I placed vehicles in specific positions with ThumbnailCameras so that I could easily capture thumbnail icons for all of the skins (just apply the skin to the vehicle and then use the ThumbnailCamera already stored in the model). However, all of the camera objects need to be replaced each time I open the place.
The only bugs I have stumbled across in studio recently is the fact that team create disconnects quite often, for little to no reason at all. When meshes, decals etc are imported, you have to leave team create and rejoin for them to be visible. Not only this, but when you add a friend and then invite to team create, you have to close out of your place and rejoin just to add them into team create once they accept your friend request.
So my friend and I have been working in team create together, but we both took screenshots of the place at the same time and we see different things. Here is my perspective :
and here is my friend’s perspective :
I’m not really sure how this is possible, but whenever there is a discrepancy between what we both see my internet starts being really slow. Also another thing to note is when I hit alt+p to publish the place, half of the time I only get “Sent message to server to publish.” and it never publishes. I’m not sure if theres something wrong with my internet or if its just team create.
Edit: Just found out that roblox studio is trying to send between 10 an 15 Mbps and my internet upload speed is only 2 Mbps, could this be the problem?
Team create “corrupting” places.
Previously it was the case where if studio would repetitively pop up with “unable to open the place. please restart your application and try again. If you continue to encounter this error, please contact customer service.” could just go back to an autosave and make a new place out of it. Now that same error is happening for autosave versions aswell.
As far as I am aware there is nothing weird about the place. It has a few disabled scripts and a bunch of parts. No unions, meshes, animations or anything like that. It’s literally just parts and terrain.
Given I can’t make new topics here- and I’m having a similar issue.
I can load some team creates fine- but a few specific ones I cannot.
This team create I made (two or three days ago) and have been working on with a friend neither of us can open anymore- it just loads for a minute or two before popping up with the generic “Unable to open the place. Please restart your application and try again. If you continue to encounter this error, please contact customer service.”
I can still make new team creates and I can still access some other teamcreates, I checked back the team create I had this problem with a couple of months ago and I still can’t open that one either.
If I take the autosave file- and make a NEW team create place (has to be a new one- if I set it to the current one it doesn’t work) then it works as a team create, but then the problem occurs again after reopening studio and I’m stuck with another place in my places that I can’t access or delete or anything.
It would be good if there was at least an option to disable team create from outside of studio…
Tried restarting PC etc. but my friend is having same issue so I doubt it’s a local problem.
That place and any autosaves taken from that place (once they are put into a team create server) just don’t work.
It also is SOMETIMES the case that the same error comes up when you just try to open the autosaves as a normal place, but it’s 100% of the time when it’s a team create place.
The problem occurs if my friend uploads the same file to a new team create made on his account also.
Only fix I’ve found so far is reverting the place to an older version before team create was enabled, but that results in losing data. Strangely enough the autosave I have is significantly more up to date than his autosave even though we left the game at the same time, specifically it looks like the scripts I was working on are just "print (“hello world”) on his autosave, but are complete on mine. Strange but I presume unrelated. https://www.roblox.com/games/2645949243/Totally-Not-A-New-New-Haven-Map
Then please link the specific ones that you cannot. Engineering can’t help you if you’re not specific and don’t include examples of places that don’t work.
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