As a Roblox developer, it is currently too hard to file a bug-report as a member in a reasonable time-frame. The method that TL1 members are supposed to take is to contact @Bug-Support, however this group seems to be incredibly back-logged (we are talking about waiting up to months for a reply, if at all) to the point that filing a bug-report through the system is not really worth it, if it’s a minor-bug it’s probably not worth your time, while if it’s a major-bug chances are that a regular has already posted it anyway.
Out of all my time on the DevForum I’ve only received replies from 2 members of the group, one of which is no longer an admin at Roblox, the other of which has only replied to roughly half of my currently open bug-reports (most of these bug reports being months or weeks old). There also seems to be very few members of the bug-support group, while the members of the group are now private - meaning there’s no way to tell who’s actually on the team, only a number of members which is currently 10, at one point they were not, and as far as I remember only 2-5 people were actually on the team, most of which were inactive and no longer visiting the forum (however don’t quote me on that).
My bug-reports are in-some-cases major bugs that need to be fixed as they can make some features practically useless. For example, one of my bug-reports was about a bug that broke a lot of the functionality of VideoFrames and has not been replied to in months and seems to have been ghosted. This issue is amplified by the fact that I can not see all messages I sent to the group and as such I am unable to bump some of my older bug-reports.
If Roblox is able to address this issue, it would improve my experience using the forum because I would be able to more easily file bug-reports as a TL1 member without having to wait in some-cases, months.