I’d like to add that in my experience the issues of #bug-reports:catalog-asset-bugs isn’t solely based in how Roblox staff handle these reports. Since “The Big Bug Reporting Update” as you called it, there have been a number of users commenting on bug reports about inconsistencies in assets, shading errors, placement issues, and the like as if they should not be handled as bugs.
Personally I have seen these arguments made and posted multiple times on bug-reports of this nature:
- “This shouldn’t be fixed because I enjoy the bug that is being reported.”
- While yes, I think it’s important to recognize that many users have come to expect these assets in their current “bugged” forms, I also think its important to realize that many of these items weren’t always like this. I understand that due to the recent incident with the WCHPs people are up in arms about changes being made to their beloved items, but not every situation is directly comparable to this. Please use your due diligence and critical thinking.
- “This goes against the history of Roblox” (Refactor of argument 1).
- Many of the bug-reports I see this on are actually attempting to restore items to their classic appearance, rather than how they looked when Roblox modified shading, textures, and some other things. A good example of this would be the Banded Top Hat series as discussed Here.
- “I don’t like the proposed fix to this bug, so I don’t think it should be considered a bug.”
- This is counter-productive. If you have a better fix please describe it.
- “There are other bugs that deserve more immediate attention.”
- Again, this is counter-productive. The goal of the #bug-reports forum should be reporting ALL bugs, not just those that are the most pressing. If you know of an immediate threat to Roblox security, please make a report on it or go through the HackerOne process.
I don’t see many of these comments under bug-reports getting flagged as that section seems to be used more as a general discussion of the bug and solutions to it. I think this is good, but as a rule of thumb please limit your criticism to what is constructive.
I’m not sure to what extent this has an effect on staff taking these reports on, but since at the end of the day we are all human I think it’s safe to say that it is present to some degree. Please be respectful of your fellow bug-reporters and Roblox staff alike.