Recently, I noticed another issue with the handling of reports in the category: Some reports are being marked as “Closed” without any communication or fix (1, 2, 3). The handling of the category still isn’t very efficient. Since 5-23-24, the total number of unresolved bug reports in the category has risen from approximately 110 to 176 (a 60% increase). I hope to see improvement soon!
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This. My reports in this category have been abandoned for over a year (1, 2, 3, 4), marked as “Closed” without being fixed (1, 2), or even mistaken for a feature request by staff and completely locked.
Yes, this actually happened when I reported the deletion of a free shirt item uploaded by Roblox themselves for the Coco event in 2017. This is the response I received:
This was around the time Roblox began hiding the Catalog pages of moderated assets, so I can see how there could be confusion with locating an asset that is no longer visible. Still, in the event that I do have to make a report for the deletion of a Roblox-created item, is Catalog Asset Bugs the right place?
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