How to post a Bug Report

[Roblox]

How to Get Microprofiler Dumps

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If Roblox or Studio is stuttering or running slowly, but not completely frozen, you can provide a microprofiler dump to help engineers find the problem. Please use the .zip file format when you submit your microprofiler dump.

1. Generate the MicroProfiler dump

• Open the MicroProfiler:
  • In the Roblox client or Studio testing mode, press Ctrl + Alt + F6 (or ⌘ + ⌥ + F6 on macOS). A graph will appear.
• Capture the Data:
  • To capture a specific moment, press Ctrl + P (or ⌘ + P on macOS) to pause the recording. This opens the detailed view.
  • Click the Dump menu in the top bar of the MicroProfiler window.
  • Select the number of frames you want to save (e.g., Dump 64 frames ).
  • The engine will save the frame data to an HTML file named microprofile-<date>-<time>.html .

2. Locate and zip the file

On Windows:

1. Press Win + R to open the Run dialog.
2. Type %LOCALAPPDATA%\Roblox\logs and press Enter.
3. Look for the HTML file with a name starting with microprofile- and the most recent date/time.

On macOS:

1. Open Finder.
2. In the menu bar, select Go > Go to Folder… (or press Shift + ⌘ + G ).
3. Type ~/Library/Logs/Roblox and click Go .
4. Look for the HTML file with a name starting with microprofile- and the most recent date/time.

Creating the .zip file:

1. Once you’ve found the microprofile-*.html file:

• On Windows: Right-click the file, select Send to, and then select Compressed (zipped) folder.
• On macOS: Right-click the file and select Compress “microprofile-*.html”.

2. This will create the required .zip file containing your MicroProfiler dump.

You can directly upload this .zip file to your bug report.